Privacy Policy
Last updated: October 10, 2026
ExeDock (the app and the website exedock.com) is provided by JIAJI COMPANY LIMITED (Taiwan, tax ID 54255401). This policy explains what data we collect, how we use it, and the choices you have.
At a glance
- Your game files, saves, screen content and in-game text stay on your Mac and are never sent to us.
- By default the app sends anonymous play info (such as the compatibility mode used, play time and whether the game exited normally) to improve compatibility and recommended settings. You can turn it off at any time at the bottom of the app’s Settings.
- We do not collect names, accounts, Apple IDs, IP addresses, hardware serial numbers or location coordinates.
- The website has no ad tracking, analytics or cookies.
- We may share aggregated statistics with game platforms or publishers; any group with fewer than 5 players is merged so no individual can be identified.
Anonymous play info sent by the app (on by default, can be turned off)
When a game starts and ends, the app sends:
- Game identification: a hash computed from the game files, the title the developer set in the game’s own settings (never folder names or file paths), and the game engine and architecture.
- The compatibility mode and runtime version used.
- The result: whether it launched, how many seconds it ran, and how it ended (for example a normal exit or a crash).
- Your Mac: chip family (for example M2), memory size and macOS major version.
- An anonymous installation ID: a random number created the first time the app runs, unrelated to your hardware, used to count players.
- Country or region: a two-letter code derived from the connection by our hosting provider Cloudflare. We do not store IP addresses.
If you are offline, the app sends the record the next time it starts. If you turn the setting off, unsent records are deleted.
Issue reports and contacting us
- Issue reports: when you report how a game played (you confirm each time), the app sends the result, the issue types you selected and that session’s anonymous info. There is no free-text field.
- Contact form: sends the email address, topic and message you enter. If you include version info (checked by default), it also sends the app and macOS versions, the interface language, and the selected game’s library name, engine, compatibility mode and latest result. No logs, files or screenshots are attached. Messages go to support@exedock.com and are used only to reply to you.
Other connections
- The app regularly fetches the recommended games list, recommended settings and update information from exedock.com. These requests contain none of your data.
- Open-source runtimes such as Wine, NW.js and DXVK are downloaded from their official release sites (GitHub, nwjs.io); D3DMetal is downloaded by you from Apple’s developer website. Those sites handle connection data under their own policies.
Processing on your Mac
Game text translation uses Apple’s built-in Translation, and on-screen text recognition uses Apple’s built-in Vision. Both run on your Mac; no text or images are sent to ExeDock.
Website
The website uses no cookies, ad tracking or third-party analytics, and loads no external fonts or scripts. Some store links for recommended games are affiliate links; after you click one, that store’s privacy policy applies.
How we use data
- To determine how well games run on Mac and to create and rank recommended settings.
- To fix problems and improve the app.
- To produce aggregated statistics (players, play hours, countries or regions, Mac model distribution and trends) for partnership discussions with game platforms or publishers. Only aggregated figures are shared, and groups with fewer than 5 players are merged into “Other”.
- To reply to your messages.
We do not sell data or use it for advertising.
Who can access data
- Cloudflare: hosts the website, API and database, and sends email.
- Our email provider: receives messages sent to support@exedock.com.
- Game platforms and publishers: aggregated statistics only, never individual records or installation IDs.
- Authorities, where required by law.
Retention
Anonymous play records contain no personally identifying data and are kept and accumulated over the long term for compatibility statistics. Messages are kept as long as needed to resolve them and keep records.
Your choices
- Turn off automatic sending under “Anonymous play info” at the bottom of the app’s Settings. Nothing more is sent, and unsent records are deleted.
- Because records are anonymous, we cannot tell which records are yours. If you have any questions, write to support@exedock.com.
International transfers
Data is processed on Cloudflare’s global network and may be stored outside Taiwan.
Children
ExeDock does not knowingly collect personal data from anyone, including children.
Changes
We will announce significant changes to this policy on the website and in the app.